Interaction consistency may be one of the most widely accepted pillars of usable interaction design. This seemingly simple concept can act as a double-edged sword and has lead many interface designers to make serious UX design errors in the name of consistency. Akendi’s 12 Interaction Design Principles, include 3 different types of interaction consistency: SystemContinue Reading
During my years in design school we were encouraged (and actually required) to always begin our work by sketching – away from our computers, away from structure and grids – on a blank piece of paper with a pencil. To be clear, I haven’t ever claimed to be the greatest artist, and amongst many greatRead more
Who doesn’t love a good reward card? Discounts or money back on products, which I am going to buy regardless, seem good to me. Sure, I know it is the company’s ‘trick’ to lure me back time and time again but should that really bother me? It is not such a bad thing that aRead more
My introduction to the world of human factors and usability testing was through a book entitled, “Set Phasers on Stun: and other true stories of design, technology, and human error” by Steven M. Casey. Set Phasers on Stun is a collection of short stories where the misalignment between the design of technology and user behaviourRead more
We often travel for the work that we do here at Akendi, so hotel and travel arrangements are nothing new to us. It becomes routine after a while, but once in a while I do encounter an odd situation that gives me pause to consider how things could be done better. If you produce aRead more
The benefits of following a process are known far and wide by those that have one. In UX specifically, a UX process can help align departments and timelines, define partnerships and roles, and induce collaboration.It can mean the difference between a product that lives and a product that dies. Let’s apply this in life andRead more
Akendi is a product strategy, user experience design and usability research firm. We are passionate about the creation of intentional experiences – whether those involve digital products, physical products, mobile, service or bricks-and-mortar interactions. We work shoulder-to-shoulder to optimize the experiences you deliver. Akendi Corporate Overview (PDF).
Experience Thinking innovation firm in Product UX Strategy, User Experience Design & Usability Testing for Companies: New York, Boston, San Jose, California.