I came across Linda Matthew’s article Six Mobile Myths in uxmag the other day and it got me thinking how true it is that when we start designing for mobile we immediately imagine this mythical user that has a single goal and no attention span. Research has shown us that this is not the case,Continue Reading
Recently, I enjoyed a fantastic vacation in the tropics with my family. The travel was long, with three connections and over twelve hours in flight. Thankfully, the airline had a great web check in that allowed me to see each flights aircraft type, seating configuration and seat availability. Our island bound travel was painless. AsRead more
At some point during a discussion of project deliverables, confusion will result due the similarity of scenarios: user’s stories and usage cases. Despite the similarity in name, each results in a different deliverable because each has a different intended audience. Scenarios are created by user researchers to help communicate with the design team. User storiesRead more
As an artist and designer you are naturally curious and not afraid to occasionally fail. Sometimes designers get into a problem solving system and use the same methods to work through designs. If you stop exploring and trying new things, your creative flow will die and you’ll run in circles around the same ideas and methodologies.Read more
Recently we saw the launch of the newest iPhone and accompanying mobile operating system. One of the new noteworthy features is the incorporation of a fingerprint scanner into the home button of the new iPhone 5s. This scanner removes the need for a password or PIN in order to unlock the phone or authenticate purchases. Read more
“Whatever happened to RFID?” somebody asked me recently. Interesting question, we had just used our Oyster cards to enter the London Underground. Millions of public transport passengers all over the globe do the same, all without thinking. We call it Oyster card in London, ORCA in Washington, OV kaart in The Netherlands, call it whatRead more
Akendi is a usability research, user experience design and strategy firm. We are passionate about the creation of intentional experiences – whether those involve digital products, physical products, mobile, service or bricks-and-mortar interactions. We work shoulder-to-shoulder to optimize the experiences you deliver. Akendi Corporate Overview (PDF).
Experience Thinking innovation firm in Digital User Experience Design, Website Usability Testing, Customer Portals, Web Portals, Intranets & Usability Design, Mobile User Experience Design, Web Enterprise Portals, Usability Consultants & Usability Consulting for Companies: New York, NYC, Boston, San Francisco, California, Toronto, Ottawa, Canada, Cambridge, United Kingdom.
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