Lean UX: the what, the how, the where

Lean UX: the what, the how, the where

“Are you ‘lean’?” is what somebody asked me recently. The timing for this was pretty lousy so just after Christmas and I nearly replied with a ‘not as lean as before Christmas’ when I realised that the question referred to our way of working as a company. The answer depends on what you mean byContinue Reading

UX Insight: Measure Twice, Cut Once

UX Insight: Measure Twice, Cut Once

I recently attended a large UX conference – lauded as one of the largest in Canada. It was an enjoyable couple of days with some well-known and soon-to-be well known speakers. The audience was a good mix of client side and consultant side UX junkies. If we could only get a few more product, marketingRead more

Elevated User Experiences

Elevated User Experiences

I’m sure we have all encountered new types of interactions in public and office spaces that made us react with a ‘that is odd’, ‘I don’t know what to do’, ‘this makes me feel uncomfortable’. This next one, the ‘smart elevator’, resulted in one of those reactions. For me, this was the second time I’veRead more

Mobile Payments and Tap Technology

Mobile Payments and Tap Technology

The million dollar question that is on everyone’s mind for 2015 is whether or not consumers are ready to cut the tether that binds us to our wallets and go it with cell phones alone. Apple is gambling that they will. When Apple released their Apple Pay platform in October of 2014, they threw theirRead more

A Primer on Gamification

A Primer on Gamification

With the holiday season upon us, and gift giving in the air, I couldn’t help but notice the recent bombardment of video game commercials on TV. It’s clear that the video game market is thriving and seeing these commercials led me to contemplate why we’re so drawn to the concept of gaming. Video games areRead more

Stellar IA: the required inputs

Stellar IA: the required inputs

If the output is to be a stellar information architecture, what are the inputs we need? Card sorting is a technique to gain insights and understanding into how users would organize the content we provide in our digital products, and what labels they would give to that content.  It uncovers users’ mental models related to the content on ourRead more

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