Stellar IA: the required inputs

Stellar IA: the required inputs

If the output is to be a stellar information architecture, what are the inputs we need? Card sorting is a technique to gain insights and understanding into how users would organize the content we provide in our digital products, and what labels they would give to that content.  It uncovers users’ mental models related to the content on ourContinue Reading

Balancing Design: Emotion vs Structure

Balancing Design: Emotion vs Structure

Though visual design is often seen as an aesthetic add-on, I assure you that there’s more to it than making it look good. Visual design is often a fine balance between design and interaction constraints. The hand-off between interaction designer and visual designer is an important part of the design process that places final designRead more

Couch Commerce

Couch Commerce

It’s December and if you haven’t already started your holiday shopping, you may be dreading the inevitable crowds and line-ups at your local shopping centre. It’s hard to believe that just a short 20 years ago, facing the crowds would have likely been the only option (with the exception of maybe the shopping network onRead more

The UX of Credit: an Evolution of Trust

The UX of Credit: an Evolution of Trust

If you lived in a rural community at the beginning of the 20th century you probably didn’t travel very much and many of the things you needed could be bought from your local stores. If you couldn’t afford to pay, the store would let you leave with your items secured with a promise of futureRead more

The Three Sides of Interaction Consistency: Interaction Design Principles

The Three Sides of Interaction Consistency: Interaction Design Principles

Interaction consistency may be one of the most widely accepted pillars of usable interaction design. This seemingly simple concept can act as a double-edged sword and has lead many interface designers to make serious UX design errors in the name of consistency. Akendi’s 12 Interaction Design Principles, include 3 different types of interaction consistency: SystemRead more

Paper Prototyping and Unconstructed Thought

Paper Prototyping and Unconstructed Thought

During my years in design school we were encouraged (and actually required) to always begin our work by sketching – away from our computers, away from structure and grids – on a blank piece of paper with a pencil. To be clear, I haven’t ever claimed to be the greatest artist, and amongst many greatRead more

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