UX as a Silver Bullet

UX as a Silver Bullet

At some point, in your early career as a UX designer, it happens: you are working on a project with multiple, even many stakeholders that each put in their “2 cents”, their point of view on button labels, screen flows, screen element placement and color choices. Their seemingly ‘small’ suggestions turn out to be muchContinue Reading

The Case for Usability Testing

The Case for Usability Testing

Every year we do lots of usability testing on products that are in various states of design and/or development. Many are already in market, and in each one we find, on average, at least 20 usability issues. Every time we do a test I’m reminded that usability testing is a wonderful thing a wonderfully misunderstoodRead more

Understanding Defaults and Notifications (or, why I hate my dishwasher)

Understanding Defaults and Notifications (or, why I hate my dishwasher)

A few nights ago I was awoken by the sound of a loud buzzer. The noise had come from the kitchen. Blearily I debated getting out of bed before realizing that it must be the new dishwasher. I had turned it on for the first time before going to bed. With a grumble of annoyance,Read more

Why Your Designer Should Be Your Best Friend

Why Your Designer Should Be Your Best Friend

It may be a crazy idea, but befriending your design team can have great benefits. Just like befriending your butcher ensures that you get the best, freshest cuts of meat, making friends with your designer ensures that they go the extra mile for you, enhancing your team and helping you be more successful. The betterRead more

Eggspectation

Eggspectation

With Easter just behind us, I thought I would stick to the “eggspectation” of a holiday themed blog.  As an experience designer, I have to think not only of the variety of potential users of a product or service but also the various usage scenarios of how they might use that product differently, for exampleRead more

5 Tips to Wireframing in Teams

5 Tips to Wireframing in Teams

Designing intentional interactions is a fun and creative activity that is rooted in research and typically expressed and iterated on using wireframes.  There are several different approaches to wireframing in the interaction design world but the focus of this blog post is on how to wireframe effectively in teams. I am sure I’m not theRead more

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