The Importance of User Expectations in Experience Design

The Importance of User Expectations in Experience Design

In personality psychology we talk about traits and states. Traits are said to be stable characteristics across situations, like being introverted, anxious, or compulsive, whereas states are temporary behaviours or emotions depending on the circumstance, like being nervous the first week at a new job, or joyous when your country wins the World Cup. So,Continue Reading

Everything I know about UX I learned from The Terminator

Everything I know about UX I learned from The Terminator

Yup, that’s right those murderous robots of cinematic lore. The terminator movies teach us some valuable lessons about technology that we’d be well advised to take to heart. Well the first, second and fourth movies do. The third one represents time in my life that I will never ever get back. I said it. What?Read more

Akendi’s 12 Interaction Design Principles

Akendi’s 12 Interaction Design Principles

Whether you are analyzing the results of a usability test or conducting an expert usability review of a product, having a solid set of usability heuristics you understand is critical. There are several existing lists available online that go by several names: usability principles, usability heuristics, interaction design principles, among others. The Purpose of InteractionRead more

Ready to Wear? Evaluating the experience with Jawbone UP24

Ready to Wear? Evaluating the experience with Jawbone UP24

The year 2014 was proclaimed to be the year of wearable technology so I decided to give one of the more successful products a try to evaluate the experience with the current set of wearable’s. Looking at the devices on the market two types of devices are evident: watches that are extensions of your phoneRead more

The Art and Science of Information Architecture

The Art and Science of Information Architecture

In the context of a discussion around information architecture, (IA), definitions are fairly plentiful and even synonymous terms exist, like information design, that, depending on the context, may not mean IA in the strict sense at all.  There’s a certain irony that this lack of clarity and ambiguity exists around this topic, since in aRead more

Innovation Techniques in Disguise: Hooked book review

Innovation Techniques in Disguise: Hooked book review

As we know, successful product innovation is something that all product managers strive for.  And there are plenty of resources out there that provide various tips and tricks on how to achieve product innovation success. Well, I’ll let you in on a little secret – innovation techniques are really user-centred design methodologies in disguise.  IRead more

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