At some point, in your early career as a UX designer, it happens: you are working on a project with multiple, even many stakeholders that each put in their “2 cents”, their point of view on button labels, screen flows, screen element placement and color choices. Their seemingly ‘small’ suggestions turn out to be muchContinue Reading
Every year we do lots of usability testing on products that are in various states of design and/or development. Many are already in market, and in each one we find, on average, at least 20 usability issues. Every time we do a test I’m reminded that usability testing is a wonderful thing a wonderfully misunderstoodRead more
A few nights ago I was awoken by the sound of a loud buzzer. The noise had come from the kitchen. Blearily I debated getting out of bed before realizing that it must be the new dishwasher. I had turned it on for the first time before going to bed. With a grumble of annoyance,Read more
It may be a crazy idea, but befriending your design team can have great benefits. Just like befriending your butcher ensures that you get the best, freshest cuts of meat, making friends with your designer ensures that they go the extra mile for you, enhancing your team and helping you be more successful. The betterRead more
With Easter just behind us, I thought I would stick to the “eggspectation” of a holiday themed blog. As an experience designer, I have to think not only of the variety of potential users of a product or service but also the various usage scenarios of how they might use that product differently, for exampleRead more
Designing intentional interactions is a fun and creative activity that is rooted in research and typically expressed and iterated on using wireframes. There are several different approaches to wireframing in the interaction design world but the focus of this blog post is on how to wireframe effectively in teams. I am sure I’m not theRead more
Akendi is a product strategy, user experience design and usability research firm. We are passionate about the creation of intentional experiences – whether those involve digital products, physical products, mobile, service or bricks-and-mortar interactions. We work shoulder-to-shoulder to optimize the experiences you deliver. Akendi Corporate Overview (PDF).
Experience Thinking innovation firm in Product UX Strategy, User Experience Design & Usability Testing for Companies: New York, Boston, San Jose, California.
T: +44 (0)20 35982601
22 Highbury Grove
London, N5 2EF