Designing for Most People, Most of the Time
This post is somewhat different from my other posts. It's a conversation I've had with design teams quite a few times over the years, this last...
Read moreUX process
This post is somewhat different from my other posts. It's a conversation I've had with design teams quite a few times over the years, this last...
Read moreCongratulations! You've completed a research study, which found a bunch of recommendations for your product or service, has been presented to...
Read moreIn the past year, I've been to a fair share of talks, panels, and conferences. Without a doubt, the question the audience always asks is...
Read moreTo celebrate the new year we've rounded up our top 10 most read blogs of 2017: 1. The Art of Asking Questions The quality of the information...
Read moreDoes your company have an experience researcher? The answer is probably no but if you had one then she or he would be worth their weight in gold...
Read moreUsability Testing is an essential aspect of any user-centred approach that puts the user at the centre of the development process. Adopting this...
Read moreAnd if they are not then they should! Why? Because the creation and/or delivery of a customer/user experience is teamwork. Just think of all the...
Read moreYou have a BIG project with lots of problems to analyse and solve. Your nerves are buzzing and you need someplace or something reassuring and...
Read moreI've recently acquired a starter kit to brew my own kombucha, given to me by my colleague Amanda Billark. During lunch one day, Amanda gave me and...
Read moreThe original title I was going to give this post was: “Better Communication or More Tools? Pick One.â€Â I chose the other...
Read moreEmpathy is a popular term in user experience design nowadays. Many sources recommend that designers need to first empathize with users to create...
Read moreIf there is one topic that stands out in my mind in the last few months, it would be the topic of collaboration. We have been asked to help others...
Read moreWhen engaging with a new or potential client, we find there is often confusion about the difference between a template and a page. We believe...
Read moreOn November 12 & 13th, Akendi participated in RGD's 16th annual Design Thinkers Conference, the largest Conference for Visual Design in...
Read moreIn my UX consulting life I go through many, sometimes brief, cycles of meeting a potential new client, talk about what their pain points are, what...
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