On Compassion and Conway’s Law
Have you ever sat in a team meeting of a large website restructuring project and wondered “What are we all doing here?†If so...
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Hiring the Right UX Professional
Hiring is always exciting but comes with a sense of trepidation. Growing your team and bringing in new perspectives and skills can be...
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Beware of UX Charlatans
The television faith healers of the digital era. The Rise of the Charlatans A lot of companies are becoming more familiar with the terms...
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Everyone is Talking UX
And if they are not then they should! Why? Because the creation and/or delivery of a customer/user experience is teamwork. Just think of all the...
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Design for all: Customer Experiences vs. User Experiences
Ok, we're all humans. It is a label that encompasses us all. But in experience research and design we rarely, if ever, create for or try to...
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Empathy in UX Design
Empathy is a popular term in user experience design nowadays. Many sources recommend that designers need to first empathize with users to create...
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The Trials of Boaty McBoatface: Achieving balance between customers, users and business
At the time of writing this blog I am facing a real dilemma, nay even an existential crisis.  I am torn between addressing two pressing and...
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So you work in UX: What Do You DO?
Elevator Speech Last night I went to the bank to renew my mortgage. As part of the process I was asked what I do for a living… I gave a...
Read moreThe Dark Side of UX
Does UX have the power to manipulate and deceive? It does. And we must use our powers for good. Let me explain… I recently was the...
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Beware of UX Shingles
Being a “UX consultant†is a big deal these days. More and more, companies are (finally, sigh!) looking to improve their customer...
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Design Thinkers Conference 2015
On November 12 & 13th, Akendi participated in RGD's 16th annual Design Thinkers Conference, the largest Conference for Visual Design in...
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Developers and UX Designers, a love that dare not speak its name…but it really should
Coming from a development background, from an old school development house, I have encountered a lot of varying responses to UX Design from...
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Designing Good UX Is An Ungrateful Job
Recently somebody remarked that he didn't understand what all the fuss around UX was all about. Surely this was not a professional discipline but...
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Is Responsive Design Great Mobile Design?
The first time in your career that you notice things have changed since you started is a pretty exciting milestone. In a young industry like...
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UX Design as a Silver Bullet
At some point, in your early career as a UX designer, it happens: you are working on a project with multiple, even many stakeholders that each put...
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